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General Conditions of Sale and Information for Customers

1) Scope

1.1 These General Conditions of Sale (GTC) apply to all contracts concluded between a consumer and  Etop Fitness (hereinafter referred to as the “seller”) and relating to the products and / or services presented by the seller on his Online Store. These T & Cs cancel all conditions imposed by the customer, unless otherwise agreed.

1.2 Within the meaning of these T & Cs is considered a consumer, any natural person who acts for purposes that do not fall within the framework of his commercial, industrial, craft or liberal activity. For the purposes of these General Terms and Conditions of Sale, a professional means any natural or legal person who acts, including through another person acting in his name or on his behalf, for purposes that fall within the scope of his activity. commercial, industrial, artisanal or liberal.

2) Conclusion of the contract

2.1 The product descriptions published on the seller’s online store represent firm offers from the seller, which the customer accepts when placing an order.

2.2 The customer can place an order by telephone, mail, fax, e-mail or through the order form integrated in the seller’s online store and thus accept the seller’s offer.

2.3 When ordering via the online form, the customer, after entering the personal information relating to the order and clicking on the button completing the order (“Confirm order”), issues a declaration of firm acceptance of the order. offer relating to the goods contained in his order basket.

2.4 The seller sends the customer an acknowledgment of receipt of the order which is sent to him by post or electronically.

2.5 The text of the contract is archived by the seller and it is sent to the customer together with these GTC after sending the order, in text form (email, fax or letter). In addition, this document is also archived on the seller’s website and can be requested free of charge by the customer through his account protected by a password by indicating the respective connection data provided that the customer has created an account. on the seller’s website before placing an order.

2.6 Before placing a firm and final order via the seller’s online form, the customer has the possibility of correcting his entries with the usual keyboard functions. In addition, all the information communicated is displayed again in a confirmation window just before the final validation of the order and can be corrected in the same way.

2.7 If the customer is a consumer, only the French language is valid for the conclusion of the contract.

2.8 Order processing and contact are made by e-mail and through an automated order processing system. The customer must ensure the accuracy of the e-mail address provided for order processing reasons and so that he can receive e-mails sent by the seller.

In addition, the customer must in particular ensure, in the event of use of unwanted e-mail filters (anti-spam), that all e-mails sent by the seller himself or by third parties charged of order processing can be received.

3) Right of withdrawal

Consumers generally have the right of withdrawal. More information on the right of withdrawal here >>

4) Price and terms of payment

4.1 The prices indicated by the seller are the prices in euros all taxes included and therefore include value added tax (VAT). However, additional shipping and delivery charges may apply. They are, where applicable, expressly displayed on the seller’s site.

4.2 For deliveries outside the European Union, there may occasionally be other costs that the seller does not have to bear and which are therefore the responsibility of the customer. These include, among other things, costs related to money transmissions made by banking institutions (transfer fees, bank exchange fees) or customs fees and import VAT.

4.3 The customer can choose between  several payment options  which are displayed on the seller’s website.

4.4 If an advance payment is agreed, this must therefore be made immediately after conclusion of the contract.

5) Terms of delivery

5.1 The delivery of goods is carried out regularly by correspondence and to the delivery address indicated by the customer. The delivery address provided by the customer to the seller is a reference during the execution of the transaction.

5.2 If the transport company returns the goods to the seller following the impossibility of handing over the goods to the customer, the costs of the unsuccessful shipment are the responsibility of the customer. It is different if the customer is not responsible for the circumstances which led to the impossibility of the delivery of the goods or if he is temporarily prevented from accepting the delivery, unless the seller had informed him of the arrival. of the goods within a reasonable time.

6) Legal Compliance & Guarantees

In the event of a defect in the item purchased, the legal provisions apply.

7) applicable law, competent jurisdiction

7.1 If the customer is a consumer within the meaning of article 1.2, any legal relationship between the contracting parties is subject to French law, to the exclusion of United Nations international commercial law, and the competent jurisdiction for any dispute in connection with this contract is exclusively that of the customer’s main residence.

7.2 If the customer is a professional within the meaning of article 1.2, any legal relationship between the contracting parties is subject to German law, to the exclusion of international trade law of the United Nations, and the competent court for any dispute in connection with this contract is exclusively that of the principal residence or the head office of the customer.

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